We find online support and remote maintenance only via telephone cumbersome and no longer up-to-date. Benefit from efficient customer service in a new dimension of online support!
How does remote maintenance work?
Using a remote desktop connection, we are able to provide online support and remote maintenance from our helpdesk workstation via remote access to any PC. Not only do we see the screen of the desired computer, but we can also control the system remotely using the keyboard and mouse. After you give us access, both computers will be connected to each other. Our technicians can begin providing support immediately and resolve the problem. With your authorization, our technician can carry out installations and troubleshoot problems. Overcoming obstacles has never been so easy!
The advantages of remote PC maintenance
Remote access is achieved using one of the most secure encodings, RSA 2048 asymmetric key exchange encryption. All sessions are secured with TLS1.2 with AEAD. Sensitive data transmitted via remote access is reliably protected. Try it today!
Contact us by email or call us for personal advice: +41443500328. Log in to the customer portal.
Support channel
Let’s meet in a chat or start a call, select the preferred channel, we’ll get started with your request straight away.
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